Healthcare · A multi-speciality hospital group
Patient engagement app
The hospital group wanted to reduce waiting times and keep patients engaged between visits.
42%
better retention
35%
fewer no-shows
50K+
app users
Client challenge
Phone-only bookings caused long queues, missed appointments and scattered patient records.
Our solution
A patient app and web portal for booking, reports, prescriptions and reminders, connected to the hospital system.
Technology stack
Built with
Development process
01
Discovery
Interviewed patients, doctors and front-desk staff.
02
Design
Built an accessible, simple interface.
03
Build
Integrated with existing hospital records.
04
Launch
Rolled out branch by branch.
Key features
What we delivered
Online appointments
Lab reports in the app
Medicine reminders
Video consultations
Secure messaging
Results
42%
better retention
35%
fewer no-shows
50K+
app users
Screenshots
"Our patients love how easy it is to book and see their reports. Front-desk queues have dropped noticeably."
Client representative
Operations Director, A multi-speciality hospital group
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